Privacy Policy

1. Scope

This Privacy Policy explains how Lognema Technologies Inc. ("Lognema," "Capta," "we," "us," or "our") collects, uses, shares, safeguards, and retains personal information through gocapta.com and related waitlist and contact workflows. The Capta application and Capta CRM products are separate services and may have separate terms.

2. Information we collect

Depending on your interaction with the website, we may collect:

• Contact information you submit: email, full name, company name, phone number, company size, and optional website.
• Message content and metadata when you use contact or waitlist forms.
• Technical data such as IP address, browser type, device details, referrer URL, timestamps, and interaction diagnostics.
• Records necessary for consent management and compliance evidence.

3. Why we collect personal information

We process information to:

• Respond to inquiries and process waitlist requests.
• Qualify inbound business opportunities and tailor relevant follow-up.
• Provide service information, updates, and commercial communications where permitted by law.
• Detect abuse, secure our systems, and prevent fraud.
• Meet contractual, legal, and regulatory obligations.

4. Legal bases and consent

We process information on one or more legal grounds, including your consent, our legitimate business interests, and legal compliance obligations. For commercial electronic communications, we follow applicable Canadian anti-spam requirements, including consent, sender identification, and unsubscribe controls where required.

You may withdraw consent for certain processing at any time, subject to legal and operational limits.

5. How we share personal information

We may disclose information to:

• Service providers supporting form handling, CRM workflows, cloud hosting, analytics, and communications.
• Professional advisors and auditors where reasonably required.
• Authorities or counterparties where disclosure is required by law or to protect rights, safety, or security.

We do not sell or share mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing, promotional, or lead generation purposes.

6. SMS Communications

When you submit the waitlist form on gocapta.com and check the SMS consent box, you consent to receive automated text messages from Capta (Lognema Technologies Inc.) at the phone number you provide. These messages may include a notification that Capta's AI will call you shortly, and follow-up messages if the call is not answered. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, reply HELP.

7. Cross-border processing

Our providers may process information outside your region, including outside Canada. When we transfer personal information across borders, we use contractual and organizational safeguards appropriate to the sensitivity of the data and the processing context.

8. Data retention

We retain personal information only as long as necessary for the purposes described in this policy, including legal, tax, dispute, and record-keeping requirements. Retention periods depend on the type of record and risk profile. We delete or de-identify data when no longer required.

9. Security safeguards

We apply administrative, technical, and organizational safeguards proportional to the sensitivity of the information, including access controls, encryption in transit where appropriate, logging, and least-privilege operational practices.

10. Your rights

Subject to applicable law, you may request access to personal information we hold about you, request corrections, request deletion, or object to certain processing. You may also challenge our compliance practices through the contact information below.

11. Children's privacy

Our website is intended for business users and is not directed to children. We do not knowingly collect personal information from children under 13 through this website.

12. Incident response

We maintain internal procedures to detect, contain, assess, and remediate security incidents. Where required or appropriate, we notify affected parties and regulators in accordance with applicable law and risk assessments.

13. Contact us

Lognema Technologies Inc. is accountable for personal information under its control. For privacy requests or concerns, contact us through the website contact form or email the privacy office at [email protected].